How It Works
From signed contract to serviced account.
Setting up an account is deliberately simple — most of what we need is already in the contract you’ve signed. Here’s the whole process.
Complete the collection agreement
Both parties sign our collection agreement — it’s on the Forms page. It tells us the terms of your contract and how you want payments applied and disbursed.
Send us the paperwork
Mail or bring in the agreement along with a copy of your note or contract. If documents are to be held in escrow, the originals come to us at this step.
We open the account
We set up the ledger from your contract’s terms, collect the one-time setup fee, and send both parties confirmation with everything they need to make and track payments.
Payments simply happen
The payor pays at our office, by mail, online, or automatically. We apply each payment, update the balance, send monthly statements to both parties, and handle late notices, reserves, and year-end IRS reporting from then on.
Questions before you start?
The FAQ covers the common ones, and (801) 627-6800 reaches a person who can answer the rest.